Customer Appreciation Event - Cisco Live Cancun 2018


Get ready to rock at Cisco’s annual Customer Appreciation Event. Multi-Grammy winner, JUANES will take the stage to give us a night to remember!

Customer Appreciation Event

Friday, December 7

08:00 pm – 02:00 am


Celebrate your status as a Cisco customer at our annual appreciation event.


The Customer Appreciation Event is a spectacular celebration that is being held at the Moon Palace Golf & Spa Resort Cancun and includes renown headline performances, fun, food and drink, and partying with your Cisco Live friends. It’s our way of saying thank you for being a valued customer and attending Cisco Live!

JUANES headlines the Customer Appreciation Event

Singer, composer and guitarist


Born and raised in Medellin, Colombia, JUANES is the main global ambassador of Latin Rock. Acclaimed by TIME magazine as “one of the 100 most influential people in the world” and by The New York Times as “the best singer and composer in Latin America”, JUANES has built a distinctive sound that merges his love for rock and pop music, as well as a deep reverence for traditional folk and other indigenous rhythms of Colombia and Latin America, with which he has sold millions of albums around the world.


JUANES has recorded 11 singles #1 in Billboard, and has been awarded with numerous prizes including: 25 GRAMMY LATINO, 2 Anglo Grammy, 11 MTV Awards, 2 NRJ Music Awards, 9 Premios Lo Nuestro, 12 Premios Nuestra Tierra, the highest awards at the Festival Internacional de la Canción de Viña del Mar (silver torch, silver gull, and symbolic gold) and a long list of recognitions worldwide. Recently, he received a special recognition for Mis Planes Son Amarte, with five additional Latin GRAMMY nominations (including Album of the Year and Record of the Year), making him the most nominated solo artist in the history of Latin GRAMMY.

In addition, the Colombian superstar is also a dedicated global activist, with a broad charity work for his own “Mi Sangre” Foundation and as co-founder of the organization “Paz sin Fronteras”. In December 2009, JUANES was awarded with the National Peace Prize in Colombia in the honorary category and that same year he was considered the person of the year. In November 2011, elected by millions of votes in the Shock Awards, he was distinguished as the artist of the decade (2000–2009) and on December 4, 2011, the Teletón Chile Foundation honored him with the Solidarity Medal.


Recognized as one of the most important voices of Latin music on social networks (with more than 25 million fans), JUANES has made several appearances on television and represented the Latino community with presentations at the World Cup, the Festival of Families of the Vatican with Pope Francis, tribute concerts in prime time TV to John Lennon and Frank Sinatra, multiple appearances at the Kennedy Center Honors and the Nobel Peace Prize.


We invite you to enjoy is concert and dance to the rhythm of his guitar in the Customer Appreciation Event on Friday, December 7, 2018!