Registration Packages - Cisco Live Cancun 2018


Join us in Cancun for 4 action-packed days of sessions, hands-on learning experiences, expert demos, networking and fun!

The Cisco Live sessions will be delivered in English or Spanish, depending on the speaker's language, and there will be simultaneous translation service English-Spanish / Spanish-English onsite.

Cisco Live Passes


Onsite check-in and badge pickup will be open Monday, December 3rd – Friday, December 7th. Hours can be found in the Cisco Live Agenda.

For security purposes, a valid form of government issued ID will need to be presented upon check in. Cisco Live registrants must be 18 years of age or older.



The Moon Palace Golf & Spa Resort Cancun is the official hotel and venue for Cisco Live.

Attendees staying at hotels outside the Palace chain (Moon Palace Cancun, Beach Palace Cancun, Sun Palace Cancun and Le Blanc) must pay a Resort Fee of $300 USD for four days, $234 USD for three days or $118 USD per day, with access to the Sunrise and Nizuc towers. The Grand Tower Resort Fee is $210 USD per day, with access to the Grand, Sunrise and Nizuc towers. Learn more about hotels


Full Conference IT Management
Cisco Live Technical Track Tailored for IT Executives, Managers and Directors
Onsite Registration
(October 14 – November 9, 2017)
$1,500 USD IT Management Passes are SOLD OUT
Or 18 Learning Credits
All fees include taxes and do not include hotel.
Payment by Learning Credits will close on Monday, November 26, 2018.


Register Now  For Group Purchases, click here

Package Highlights

Full Conference IT Management
(Tuesday – Thursday)
World of Solutions
(Tuesday – Friday)
Cisco Live Breakout Sessions
(Wednesday – Friday)
Technical Seminar
Instructor Led Labs
(Wednesday – Friday)
IT Management Sessions & Breakouts
(Wednesday – Friday)
IT Management Networking Reception
IT Management Keynote
Vertical Summits
Meeting Village – Meet the Expert
(Tuesday – Friday)
DevNet Zone
(Wednesday – Friday)
Walk-in Self-Paced Labs (WISP)
(Wednesday – Friday)
World of Solutions Welcome Reception
Customer Appreciation Event
(Friday evening)
75 % Discounted Certification Exam
Restrictions apply
Signature Conference Bag and T-Shirt      
Registrants must be 18 years of age or older Registrants must be 18 years of age or older

Technical Seminars

Pass Cost

Technical Seminar Passes:

Technical Seminars are available on Wednesday.

One Technical Seminar $0 USD (free of charge)
Technical Seminars can only be purchased by Full Conference pass delegates in addition to their package.

Register Now  For Group Purchases, click here



Discounted Rates

Group Discount Program

Terms and Conditions:

  • All fees include taxes and do not include hotel.
  • These discounts apply per pass type.
  • They are not cumulative.
  • Discounts do not apply for previous purchases.

The Group Discount Program expires on November 16, 2018. Group discount purchases are not available onsite.

Options & Payments Policy

Payment Options:


  • International Credit Card:
    Visa, MasterCard and American Express
    A credit card transaction fee of 4% will be applied to all credit card payments.


  • For payments by credit card, must be an international card for payment in dollars and check with your issuing bank for card to accept payments via the Internet. A credit card transaction fee of 4% will be applied to all credit card payments.
  • Registration is confirmed once proof of payment is received. Current prices are valid on the date on which the payment is made.
  • If payment is not received no later than the day prior to the change of rate, the registration and selected sessions will be cancelled and you must re-register, but with the current rates.
  • Any attendee with an ‘outstanding payment’ upon arrival at the event will be asked to provide his/her personal credit card details to process payment.
  • Registration to Cisco Live is open to attendees 18 years of age and older.

Learning Credits

Payment by Cisco Learning Credits

Cisco Learning Credits can be used to pay for a Cisco Live Full Conference or IT Management pass. Learning Credits cannot be used in part payment or in conjunction with any other offer.

To pay with Learning Credits, please select ‘Payment by Learning Credits’ upon registration. You will be prompted to input your Learning Credits Sales Order Number/s and the number of credits to be deducted from each. If you enter more than one Learning Credit Sales Order, please note that all SO# must come from the same company.

Learning Credits will be processed immediately and must be approved by the Team Captain prior to the event (if not auto-approved by your organization). Please be aware of your Sales Order expiration dates. If your Team Captain denies the transaction, our Registration Support team will reach out to you to validate payment.

If you have just purchased learning credits, reissuing or extended existing credits it can take up to 5 – 7 business days to process, so please bear this in mind when registering.

  • Learning Credit purchases are non-refundable.
  • Cisco Employee Passes are not eligible for purchase with Learning Credits.
  • Payment by Learning Credits will close on Monday, November 26, 2018.

For assistance with Cisco Learning Credits (in case of invalid or expired Sales Order numbers) you can either submit a case through the Certification Online Support Tool, or email the Learning Credits Support Desk.




Applies to all package/type of purchases: Cancellations must be received in writing to the Help Desk:


Dates Refund Amount
Through August 31 Full Refund
September 1 – September 30 50% Refund
October 1 or Later No Refund


Note: Cisco Learning Credits are non-refundable.


Conference Pass Substitution Policy:


If you are unable to attend Cisco Live 2018 Cancun after registering, a substitution from the same company is permitted at no charge. Please submit substitution notification to the Help Desk. Notification must be received in writing by November 23, 2018. For substitutions after the deadline, please bring written notification to the onsite Cisco Live Registration area in Cancun.